SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legginsonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legginsonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
отличный товар,всё соответствует
Заказываю уже не первый раз, все отлично как всегда
пришли хорошо упакованы. доставка в Забайкалье 18 дней. продавца рекомендую.
Заказала 11.11 пришли 29.11. Ткань тонкая синтетика, но мягкая и приятная к телу. Расцветки очень чёткие и яркие. Заказала на 2 года, на этикетках размер 50, но по длине они очень отличаются.
Яркий принт. Запаха не слышно. Качество понравилось.
заказ до Питера шел 11.11-28.11.спасибо. рекомендую продавца
доставка 2 недели на почту. при росте 140 брала 11т. подошли отлично, есть небольшой запас. материал синтетика, похожи на лосины для фитнеса) Рекомендую.
Вот это доставка - молния! Заказала 11.11, пришло 20.11! Не припомню таких быстрых доставок, спасибо! Упаковано красиво, можно смело на подарок! Качество приятное, материал на ощупь очень нежный. Спасибо, пожалуй это не последний мой заказ)
Качество хорошее. Но думала материал другой. Сшито отлично и размер подошёл. В принципе довольны и я и дочь.
Все ок!
good
Спасибо! Хорошие лосинки. Дети очень довольны.
цвет, как на фото. ткань похоже на вискозу, приятная на ощупь. посмотрю, как покажет себя в использовании
Пришло быстро, на ощупь норм, померяем - дополню
заказала 11.11-27.11 получала. Отправили заказ быстро.Качество нормальное.Синтетика.Нитки не торчат,есть небольшой запах,но после стирки думаю пройдет. Размер соответствует. Продовца рекомендую.
Tam resimdeki gibi gayet kaliteli görünüyor8 yaşındaki kızım için aldım tam oldu.Fakat bir yaş üstünü alın ben 9 yaş için olanı almıştım tam geldi.benim kızım zayf sayılabilir ölçüde eğer biraz kiloluysa alacağınız çocuk 2 yaş büyüğünü seçebilirsiniz daha iyi olacaktır.Bu arada ürünler kısa zamanda yollandı ve fazla uzun sürmeden elime geçti.Ama birkaç dolara acımayın ve takipli kargoyla alın bence.
доставка до Омска 12 дней. очень яркие. заказом довольна.
gostei ... malha fresca... porém o cós é muito Alto, fica quase nos peitos da minha filha kkkk chegou em 3 meses e meio aqui em Campo Grande MS.
item as described. fast shipping.5 star store
Леггинсы пришли, качество хорошее, размер подошел. Только я сама виновата, что не прочитала состав. Состав голимая синтетика, а я почему-то ждала хлопок.
отличные легинсы! заказываю третий раз. в размер. торчащих ниток нет. запаха нет. доставка в Воронеж 4 недели.
хорошие леггинсы, ткань похожа на холодок. на рост 140-145 брала 11 размер коротковато немного, нужно брать 12 размер но его не было.
Хорошие, только ждала 3 месяца
Всё соответствует описанию
Me agradó. y a mi hija tambien. Gracias!
Приятные к телу,вискоза+синтетика НА лето пойдут.
все согласно описанию. размерный ряд соответствует.
Все хорошо
13т на 10 лет как раз
очень быстро пришло! отличные легинсы! дочка в восторге! будем еще заказывать у этого продавца! советую!
Нормальные легинсы, синтетика. На рост 98 немного велики, ничего страшного, подрастем. Запаха нет, нитки не торчат. Доставили быстро в Челябинск. Спасибо продавцу!
This order came very quickly and was the exact size they specified on their page, so was a perfect fit. They are thin but have a nice silky feel (well that's how my daughter described it). I'm sure she will be asking me to order more.